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Refund Policy

Last Updated: January 20, 2026

1. Return Window

We have a 7-day return policy, which means you have 7 days after your delivery date to request a return. If 7 days have passed since your delivery, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns

To be eligible for a standard return, your item must be in the same condition that you received it:

  • Unused: The item must be unused.

  • Packaging: It must be in the original packaging.

  • Specific Exclusions (Used Items):

    • Decks: Once grip tape has been applied to a deck, it is considered used and cannot be returned for a standard refund.

    • Wheels/Trucks: Once mounted or ridden on any surface, these cannot be returned for a standard refund.

  • Defect Exception: If an item is defective from a manufacturing standpoint, even if it has been opened or set up, please provide photo evidence as best you can. We review these on a case-by-case basis and will work hard to make things right if the product failed due to a manufacturing error.

3. Shipping Costs are Non-Refundable

Please note that shipping costs are a service paid to the carrier (USPS, UPS, etc.) to deliver the package to you. Therefore:

  • Original Shipping: If you receive a refund, the cost of original shipping will be excluded from your refund amount. You will be refunded the cost of the product only.

  • Return Shipping: You are responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

4. The Return Process

To start a return, please contact us at support@fingerSK8.com.

  1. Approval: If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

  2. Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund based on the condition of the item.

  3. Refund: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow several business days for your bank to process the transaction.

5. "Blems" and Shortages

As stated in our Terms and Conditions, if you received a defective or "blem" item:

  • We will arrange for a replacement if stock allows.

  • If the item is out of stock, we will issue a full refund.

  • For proven factory defects/mistakes on our part, we will cover the necessary shipping costs to rectify the issue.

6. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Direct exchanges are subject to stock availability.

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